This week's blog post is a Guest Post by Heather Fork, MD, CPCC, who blogs at Doctor's Crossing. She provides advice on how to manage our burnout based on our personality types.
Heather is a certified coach and owner and founder of Doctor’s Crossing. It's there that she works with physicians who are seeking to renew and reinvigorate their careers and avoid burnout.
After practicing for 9 years in her own successful dermatology practice, she made the difficult decision to leave her practice and pursue a calling to serve others in a different way.
Having gone through a career transition, she is able to integrate her experience, training, and abiding interest in her work to help other physicians find happiness, success, and fulfillment in their own lives and careers.
After reading her blog post, I thought it would be helpful to physician leaders and to physicians considering a career transition. Here are her recommendations on the subject of personality types and burnout.
Burning Out? Recommendations For Your Personality Type
I really, really wish I could change the healthcare system so it would stop burning out so many hardworking doctors. I would gladly be out of a job if it meant this soul-crushing medical system cared half as much about doctor satisfaction as it did about patient scores.
But sadly, I know I alone will not change the system. So every day I ask, “How can I help my doctor clients avoid burnout?”
It’s not a magic wand, but what I offer here is a tool to help you better understand your risk factors for burnout based on personality type, and provide recommendations for healthy coping strategies.
My approach is based on the Enneagram Personality System, which has 9 basic personality types (ennea means nine). If you don’t already know your type, you can take the most accurate $12 Full RHETI test – by clicking here. Alternatively, you can read through the descriptions and see which ones best fit you. Even though you will only have one primary personality type, aspects of the other types are present in you to a lesser or greater degree. This is a long blog, so it is fine to just read the section for your type!
The Reformer/Perfectionist: High standards, wants to do the right thing, disciplined, focused on improvements. Wants to avoid mistakes, can be self-critical, judgmental of others.
Risk Factors:
- Working in an environment where integrity & respect are lacking
- Being obsessive/compulsive regarding charting and tasks
- Feeling guilty when relaxing and not being “productive”
- Having difficulty delegating and trusting others to do a good job
- Having a harsh inner critic
Recommendations: Since you have a very high degree of integrity and care deeply that things are done correctly, you can suffer greatly in a work environment that is not aligned with your values. You may be spending extra time and energy trying to change a system that does not see things as you do. If this is the case and conflict is arising, you may need to find a different approach or a better job fit.
You have high standards for your work, including documentation, but if charting is taking an inordinate amount of time, do a trial period of more succinct notes for two weeks. You can always go back to the longer notes, but perhaps shorter notes (with even a few typos) may be acceptable.
The Type One has a very strong inner critic, which can be very hard on itself (and others). See how it feels to take on a kinder, more forgiving tone with yourself. There is often a subconscious fear in Ones that if they give themselves a little slack, they will turn into slackers, but this is not a risk! Allow yourself more freedom for guilt-free indulgence, and simple, pure fun.
The Helper: Enjoys doing for others and being needed. Warm, compassionate, connecting. Can over-do and get caught in people-pleasing.
Risk Factors for Burnout:
- Becoming overcommitted
- Having difficulty saying “No” and setting boundaries
- Allowing others to take advantage of the desire to please
- Losing focus on your own needs and wants
- Being overly empathic and suffering compassion fatigue
Recommendations: You truly enjoy helping others, connecting and seeing how you can meet the needs of others. As a physician, this can put you at high risk for compassion fatigue and burnout from giving too much. Examine your current personal and professional commitments. Where are you being stretched too thin? What can you let go of?
Before saying “yes” to additional commitments, press the pause button and consider whether this obligation serves you. Is it something YOU want to do? Take stock of your self-care and personal time. Is all your time going towards work and family, with little left over for you?
Try putting yourself first for a few weeks and see how that changes things. To do this, you will likely need to ask for more from others and redefine some boundaries. If others’ needs are so important, why would yours not be just as important?
The Achiever: Focused on accomplishments and getting things done. Motivating, efficient, adaptable. Likes to check off boxes and climb the ladder. Image conscious, competitive.
Risk Factors for Burnout:
- Looking to achievement for self-worth
- Being a workaholic
- Losing self in the pursuit of goals/status
- Letting relationships suffer from neglect
- Having difficulty slowing down and just “being”
Recommendations: You excel at setting goals and achieving. You thrive from performing well and having the high regard of others. Doing so can result in career success and a great CV, but it can also leave you feeling empty and disconnected from your heart. Ask yourself what is important about your goals, why do they matter to you? What have you had to sacrifice to achieve your goals? Are there other things more important to you now?
As an Achiever Type, you may have put your feelings aside to reach your goals. Slow down in order to find out what is driving the achievement. Ask yourself if there is something else your heart desires. Even in spite of significant achievement, Threes can have self-esteem issues.
A good counter to this is fully accepting who you are, and letting go of comparisons with others. Finding your own authenticity and being comfortable with all aspects of yourself, including your appearance, will create more inner peace than any outer achievement.
The Individualist/Romantic: Values self-expression, creativity, and finding meaning. Well-developed aesthetic sense, stylish. May be moody and overly sensitive.
Risk Factors for Burnout:
- Working in an environment that is a mismatch for your True Self
- Being hypersensitive to criticism, feeling shame from mistakes
- Being prone to moodiness, melancholy, depression
- Becoming quickly dissatisfied with accomplishments, circumstances or people
- Allowing emotions to get in the way of staying on task, not being disciplined
Recommendations: You are highly creative, intuitive, and seek meaning and connection in your work. As you like to express your ideas and unique approach, a work environment that is too confining and does not value your individuality will not be a good fit.
Having a job primarily for income will not be sustainable. Look for ways to custom tailor your work to match you. Allow yourself time for creative pursuits in your personal life: writing, music, interior design, acting, cooking, etc.
If your emotions are getting in the way of finishing more mundane jobs such as charting and completing projects, habitually schedule specific times for these tasks on your calendar. Melancholy is pretty common for this type; but if you find yourself slipping into depression, seek help. See where you can acknowledge the goodness in yourself and what you have created in your life and find satisfaction there, without anything having to be different.
The Investigator/Observer: Tireless learner and experimenter. Perceptive, innovative. More comfortable acquiring knowledge and working with ideas than interacting with others. May feel socially awkward. Likes time alone for thinking.
Risk Factors for Burnout:
- Excessive patient and staff interactions (strong introversion)
- Having to be in a noisy, busy clinic or hospital setting
- Feeling intellectually stagnant in routine practice
- Avoiding dealing with issues because of emotional content
- Being preoccupied with “what if’s” – worries, scary thoughts
Recommendations: You are an innovator and deep thinker. Your ideal work setting is one where you can focus deeply without interruptions and work independently in your area(s) of interest. A clinic setting with high patient volume, interruptions, and too many routine cases is going to burn you out quickly.
Diversifying patient care with research, teaching, and projects can be helpful. Try to find a quiet place to do your work and ask others to minimize their interruptions.
Wealth and prestige are not huge motivators for you, but internal success is. You do what you do because it fascinates and intrigues you. If your work is not feeding this need, it may be valuable to reexamine your job/career.
The Loyalist/Questioner: Dependable, hardworking, reliable. Wants to know the rules, do what’s expected. Engaging, loyal. Concerned with security and preparing for the future. Prone to “what if” thinking and anxiety. ***At least half of my clients are Type 6’s. Very common for doctors.
Risk Factors for Burnout:
- Over-working and preparing in order to exceed expectations
- Worrying about patients and catastrophizing
- Focusing on problems instead of possibilities
- Staying in a bad situation out of loyalty
- Being uncomfortable with uncertainty – (change is hard)
- Experiencing self –doubt (second guessing decisions)
Recommendations: You excel in organizations due to your hard work, problem-solving abilities, people skills, and desire to exceed expectations. Able to make sense of large amounts of complex information, you can readily explain things to others in simple terms. You easily over-work yourself, so set healthy limits on your own expectations and set boundaries in your work environment.
Because anxiety and self-doubt can be an issue, make a realistic assessment of your abilities and have more confidence in your own decision-making capacity. Try to avoid spending unnecessary time second-guessing yourself and asking other’s opinions. Pay attention to how often you are worrying about the future.
See what you can take care of in the moment to relieve your anxiety, and counter the habit of perseverating. Trust that you have the resources, both internal and external, to meet what the future holds. This trust can help you move forward if you need to face uncertainty in order to make positive changes.
The Enthusiast/Adventurer: Optimistic, social, multiple interests and activities. Resists limits. Can become easily bored, scattered.
Risk Factors for Burnout:
- Becoming bored from limitations of routine practice
- Being impatient and seeking adventure can lead to impulsive decisions, risk taking
- Getting scattered from too many spinning plates
- Becoming dissatisfied with present, focusing on future
- Avoiding underlying issues/anxiety by keeping busy
Recommendations: You are a glass is half full kind of person and bring energy, high spirits, and a sense of adventure and fun to those around you. You will do best in a work environment with a lot of variety, stimulation, and interaction with others.
Jobs where you can take on new projects and then move on, such as consulting, or jobs with excitement and the fast pace of the ER are good options. If you’re feeling bored in your career, take time to understand yourself and your needs before leaping into something else.
Be careful not to overload yourself with so many activities that you get scattered, impatient and drained. The desire for adventure and excitement, and avoidance of anxiety and pain, can make it hard to be present and enjoy the now.
The Challenger/Asserter: Assertive, big energy, likes to be in control, lead others. Entrepreneurial, may be a risk taker. Will suffer in order to protect others. Not overly concerned with others’ opinions. Avoids vulnerability.
Risk Factors for Burnout:
- Pushing beyond healthy limits, overworking
- Getting into conflict/power struggles
- Not wanting to show vulnerability, not seeking help
- Taking risks that jeopardize financial stability
Recommendations: As a Type 8, you like challenges, autonomy, truth, and being able to be your own boss. You may be in a surgical subspecialty and or have a leadership role. You are no stranger to hard work, and may put in longer hours than your colleagues. However, know that you’re human too, and need rest and healthy limits.
Take a look at your weekly schedule. Are you overdoing it? Is there any downtime? Try to understand what is driving you to push yourself so hard. What do you want to achieve from your efforts? If you tend to be overly self-sufficient, see where you might allow others to meet some of your needs and provide support for you.
There may be times when you are feeling passionate about something, but others may interpret this as anger. A rousing discussion to you could feel like an argument to someone else. If you are experiencing conflict with others, it could be helpful to hear their perspective and solicit feedback.
The Peacemaker: Grounded, calm, agreeable. Goes-with-the-flow and keeps peace at any cost. Able to see all sides of a situation. Patient. Non-confrontational.
Risk Factors for Burnout:
- Putting others needs, wants, and preferences first
- Failing to advocate for self by being conflict avoidant
- Having difficulty knowing what you really want
- Procrastinating, escaping reality (reading/TV, etc)
- Discounting your value, selling yourself short
Recommendations: You bring a calm, accepting energy to your workplace and like to be in a comfortable environment where you feel connected to others and valued. You listen deeply and have a gift for seeing things from someone else’s perspective without judgment. These are great things, however your adaptability and sensitivity to others can cause you to lose sight of your own needs and wants.
Often there is something you need to express or ask of someone else, but you discount its importance or do not want to stir up conflict. Try writing out exactly what you want to say or ask for, whether it is to your boss, spouse, colleague or friend. Find a diplomatic way to then address the issue.
It is important for you to know that you can have a voice and express yourself. As a type 9, you may be staying way too long in a job that you don’t like. Inertia can take over and days can turn into years. Procrastination is rarely due to laziness. There is usually some underlying fear, concern, or false belief that is maintaining the status quo. Give yourself a pinch, set a deadline for action, and know that when you align with your own inner driver, you are unstoppable.
Final Note. One reason I like the Enneagram system is because it is a tool for personal transformation. For each of the nine types, the Enneagram system describes nine levels of psychological health, offering a roadmap for moving up the levels, thus enabling us to live from our highest, truest self. The things that challenge us about our type, often become our greatest gifts, as we learn who we really are, beyond the structure of the personality
Want to learn more?
Books:
The Wisdom of the Enneagram by Riso and Hudson
The Career Within You: How to Find the Perfect Job for Your Personality Type, by Wagele and Stabb
The resources above were used to help create the content of this blog. The focus on physician burnout is my own and does not necessarily represent the views or opinions of the authors. [Heather Fork]
VPE : I hope you enjoyed this post. I think it provides a useful framework to use when thinking about our own personality types and how we respond to stress and burnout. I'm very grateful to Dr. Fork for allowing me to reprint it here.
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