safety

How I’m Using SMART Goals for 2017 and You Can Too

2016-11-20T17:18:49-06:00

For this post, I thought I would discuss SMART goals and use them for my blog for 2017. It is quite common for each executive in a healthcare organization to create management goals for the coming year. Then the CEO and the senior executive team discusses and approves them. All of the divisional goals are ultimately presented to the Board of Directors. Your directors will create their goals as well, as we discussed in SWOT Analysis and Goal Setting. You will [...]

How I’m Using SMART Goals for 2017 and You Can Too2016-11-20T17:18:49-06:00

Six Steps for Delivering Outstanding Patient Safety

2016-10-02T19:20:09-05:00

patient safety Patient safety can sometimes be a nebulous concept. Like quality, it is difficult to define, but most of us recognize it when we see it. I was standing in a conference room, trying to explain to a group of vocal physicians why we needed to approve a Code of Conduct for the medical staff. It was one of our quarterly medical staff meetings, so there were a good number of physicians present. Some of the physicians were [...]

Six Steps for Delivering Outstanding Patient Safety2016-10-02T19:20:09-05:00

Disruptive Behavior Defeated

2016-07-27T17:05:14-05:00

An ICU patient just didn’t look right. His heart rate was mildly elevated. His blood pressure had dropped a few points. This was before the we had 24/7 in-house coverage by an intensivist. His nurse called the surgeon. He was not on his best behavior. “This better be good,” he said. She explained the circumstances. He asked a few questions. “Is his urine output OK?”  She responded, “Well…” “If you call me for no reason again, I am [...]

Disruptive Behavior Defeated2016-07-27T17:05:14-05:00

How to Lead a Top 100 Hospital

2016-11-26T11:56:04-06:00

We all want to be part of an organization that embodies excellence. And as a physician leader, you are a key to achieving that outcome. Nothing satisfies a board more than recognition as a Top 100 Hospital. A few years into my tenure as VPMA, our CEO left to take a new position, and the COO, after a search that included internal and external interviews, was chosen to lead the organization. Shortly after his appointment, he and the board made [...]

How to Lead a Top 100 Hospital2016-11-26T11:56:04-06:00

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