communication

The Three Disappointments of a Lack of Clarity

2016-10-21T11:09:28-05:00

Let’s define clarity as the quality of being understood in an exact way. No issue is more important for the physician executive than achieving and maintaining clarity. Whether with your direct reports, colleagues, or CEO, clarity is needed at every level. Remodeling Fiasco I promised my wife I would arrange to have the wallpaper in our kitchen and laundry room removed. Then those areas would be repainted. I contacted a painter referred to me by a colleague and [...]

The Three Disappointments of a Lack of Clarity2016-10-21T11:09:28-05:00

Five Tactics for a Powerful Interview

2016-11-26T11:49:47-06:00

You’ve worked part-time as a medical director, possibly completed a new masters degree and attended countless conferences produced by the American Association for Physician Leadership (AAPL). You’ve sent your CV to several recruiters and now it's time for an interview. This is a very exciting time. You want to make a great impression. If we were sitting down for a cup of coffee, here are a few suggestions I would make as you prepare for your first interviews. […]

Five Tactics for a Powerful Interview2016-11-26T11:49:47-06:00

The Three Domains of the Physician Executive

2016-11-26T12:09:15-06:00

In mid-1999, I was hired as  a novice VPMA (vice president for medical affairs) for my new employer, a regional medical center outside of Chicago, Illinois. I had attended many conferences devoted to management and leadership. I had worked as medical director for several different clinics. And, I consistently read the journal produced by the American College of Physician Executives (now called the American Association for Physician Leadership). I felt modestly ready to assume my new role as a hospital physician executive. My [...]

The Three Domains of the Physician Executive2016-11-26T12:09:15-06:00

Four New Skills Physician Executives Must Learn

2017-01-19T11:02:56-06:00

As I grew into my role as physician executive, it became apparent that there were several new sets that I needed to learn that were not part of my medical training. As a physician, I was trained to obtain a thorough history and perform a physical exam, to formulate a problem list and differential diagnosis, and develop a treatment plan. In so doing, like other physicians, I learned to: Communicate clearly with the patient and/or her family Quickly [...]

Four New Skills Physician Executives Must Learn2017-01-19T11:02:56-06:00

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