Education Archives - NonClinical Physicians https://nonclinicalphysicians.com/education/ Helping Hospital and Medical Group Executives Lead and Manage With Confidence Tue, 11 Apr 2017 15:30:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://nonclinicalphysicians.com/wp-content/uploads/2016/06/cropped-1-32x32.jpg Education Archives - NonClinical Physicians https://nonclinicalphysicians.com/education/ 32 32 112612397 The Looming American Association for Physician Leadership Annual Conference https://nonclinicalphysicians.com/looming-american-association-for-physician-leadership-annual-conference/ https://nonclinicalphysicians.com/looming-american-association-for-physician-leadership-annual-conference/#respond Tue, 11 Apr 2017 15:30:49 +0000 http://nonclinical.buzzmybrand.net/?p=1377 I really miss attending the physician leadership annual conference of the AAPL. For the past 2 ½ years, I have been consumed with starting a new urgent care center north of Chicago. In addition to interviewing, hiring, writing policies and procedures, and training staff, this required that I study for the American Board of Family Medicine exam [...]

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I really miss attending the physician leadership annual conference of the AAPL. For the past 2 ½ years, I have been consumed with starting a new urgent care center north of Chicago. In addition to interviewing, hiring, writing policies and procedures, and training staff, this required that I study for the American Board of Family Medicine exam (thankfully, I passed!).

It also required a thorough review of workers compensation and occupational medicine. And I needed to take a mandatory course and exam by the National Registry of Certified Medical Examiners in order to conduct physical examinations for interstate commercial motor vehicle drivers.

As a result, I was not able to attend any recent American Association for Physician Leadership Annual Conference or Institute.

However, I am now registered to attend the 2017 Spring Institute and Annual Meeting! They run back to back from April 18 through April 23, in New York City. And my wife will be attending with me because she loves New York.

As the name implies, the event is actually two meetings in one.

The AAPL Spring Institute

This part runs from April 19 through April 21.

The AAPL lists the following benefits of attending:

  • Live interaction with world-class faculty
  • Learning with peers
  • Opportunities for networking
  • Concentrated learning (time efficient)
  • Fun group activities
  • Personal education advising sessions

The Spring Institute focuses on in-depth study of topics from its Physician in Management Series. I have participated in several of these educational activities that in the past. They address management topics such as:

  • Quality Improvement
  • Negotiation
  • Finance
  • Marketing
  • Teamwork
physician leadership annual conference leader

Physician leader Atul Gawande

The presenters are always polished and very knowledgeable. For this meeting, I heartily recommend sessions presented by:

  • David Nash
  • William “Marty” Martin
  • Kevin O’Connor

Each of them is very engaging and effective in meeting the objectives of the presentations.

For the beginner physician leader, it is probably best to start with Managing Physician Performance or Three Faces of Quality.

As a more seasoned participant, I have decided to attend the sessions devoted to Resilient Leadership and Coaching and Mentoring Physicians to Higher Performance.

The American Association for Physician Leadership Annual Conference

This year’s Annual Meeting officially runs from April 21 through April 23. The educational sessions don’t begin until Saturday morning, April 22.

It is designed differently from the Institute. There are two keynote presentations, and two workshops. The rest of the educational material is presented in the form of Peer-Led Learning Labs.

What is a Peer-Led Learning Lab?

It is one of forty-seven 20-minute presentations covering the following categories:

  • Leadership
  • Healthcare Organizations
  • Finance
  • Communication
  • Careers
  • Management
  • Patient Care/Quality
  • Health Care Professionals
  • Innovation and Technology
  • Health Law and Policy

As I look at the list of topics, several appear quite interesting. I recognize several of the presenters. They all currently hold leadership positions in many different types of organizations.

I can also recommend the session by Jeremy Blanchard. He will be discussing Language, A Fulcrum for Physician Engagement and Culture Transformation on Saturday, April 22nd, between 10:30 and 11:30 AM in the Madison Square Room (according to the schedule I have been provided). I interviewed him for this blog back in January.

There will also be opportunities for networking, and other formal and informal events.

I will be helping out as an “Ambassador” for the meetings. That means I will be introducing Edward A. Walker at the start of Coaching and Mentoring Physicians to Higher Performance on Thursday and Friday, and helping to manage the peer presentations Saturday morning in the Bowery Room (three presentations each for Lab 1 and Lab 2).

I would love if any of my readers stopped by and said hello.

How I'm Preparing for This Conference

There are some things can be done to help maximize the value of this or any other conference. I’ll admit that I have not always followed my plan for this meeting.

That's in part because I am an introvert and find it difficult to strike up conversations with strangers. But networking is probably as important as the content I will be trying to learn during the meeting.

Attitude

  • I want to be intentional with this conference; to participate with curiosity and a willingness to meet other participants.
  • As a committed introvert, I will overcome my hesitance to engage with others.
  • I will strive to remain coachable.
  • I commit to speaking up and contributing verbally when asked to do so.

physician leadership annual meeting networkingGoals

I am approaching the conference with specific goals in mind. My primary goals are to:

  • Learn new ways to be a more resilient leader;
  • Achieve a deep understanding of coaching and how to effectively coach others to achieve their personal and career goals;
  • Meet at least five new colleagues from the AAPL that might consider being interviewed for this blog in the near future;
  • Pick up some practical tips from the Peer-Led Learning Lab in the Leadership and Management content areas;
  • Get to know more of the AAPL staff by working as an Ambassador; and,
  • Promote this blog to at least one hundred conference participants, in networking events, before and after presentations, and at any exhibits that may be held at the meetings.
physician leadership annual conference business card

Recent business card to bring to the meeting.

Further Preparation

One of my Institute sessions requires completing pre-conference work (a personality inventory), so I have already completed that .

I have taken a closer look at the faculty for my sessions and have looked them up in more detail on LinkedIn, as a way to better engage with them during the meetings.

My Advice

I recommend that you seriously consider attending this meeting if you are in a leadership position or thinking about moving into one.

Next Steps

My next steps are to:

  1. Check that my flights and hotel room are confirmed;
  2. Get all my work (including blog posts) caught up, prior to departing on April 18;
  3. Review any instructions from the AAPL regarding my role as an Ambassador;
  4. Take copious notes at the meeting;
  5. Write a blog post or two based on inspiration from the meeting.

For more of my thoughts on healthcare and leadership Subscribe here.

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Feel free to email me directly at john.jurica.md@gmail.com with any questions about anything. I am here to help you excel as a physician leader.

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Thanks so much and see you in the next post!

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Top Reasons to Reintroduce Your CME Program https://nonclinicalphysicians.com/top-reasons-reintroduce-your-cme-program/ https://nonclinicalphysicians.com/top-reasons-reintroduce-your-cme-program/#respond Wed, 05 Apr 2017 15:04:13 +0000 http://nonclinical.buzzmybrand.net/?p=1319 I've spent lots of time involved in planning, producing, evaluating and participating in CME. And I've observed over the past two decades that the number of CME providers in Illinois, where I live, has been declining. But there are recent changes that indicate that it's time to reintroduce your CME program if your organization has withdrawn from [...]

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I've spent lots of time involved in planning, producing, evaluating and participating in CME. And I've observed over the past two decades that the number of CME providers in Illinois, where I live, has been declining. But there are recent changes that indicate that it's time to reintroduce your CME program if your organization has withdrawn from the CME planning world.

reintrodure your cme program lecture

Participating in CME (continuing medical education) has been a big part of my professional life. After completing my residency, and joining a hospital medical staff, the first committee I was assigned to was the “Program and Education Committee” (a.k.a. the CME Committee).

I really liked participating in this committee. It was more altruistic than some of the other hospital committees, where politics or power struggles often prevailed. We spent most of our time sorting through possible lecture topics and contacting speakers to travel from Chicago to provide a dinner or noon lecture.

Due to lack of interest by other members of the committee, I quickly found myself chairing the committee. I started attending the Illinois State Medical Society (ISMS) workshops for CME providers. I needed to understand the requirements for ongoing accreditation.

Within 18 months, we underwent our first accreditation survey. We we did pretty well. I had read the accreditation manual, so I was prepared to answer the surveyors' questions.

Joining the ISMS Committee

We were reaccredited without any major deficiencies. Shortly thereafter, the Chair of the ISMS Committee on CME Accreditation asked if I was interested in joining their committee. Technically, I was nominated by the Kankakee County Medical Society.

I joined and began attending monthly meetings. Because we were providing a service that enabled physicians to obtain high quality CME through local hospitals, I really enjoyed the work.

reintroduce cme program chair

Sometime later, the ISMS chose me to chair the Committee on CME Accreditation. Early in my term, Murray Kopelow, the new President and CEO of the Accreditation Council on Continuing Medical Education (ACCME), visited us during one of our committee meetings. The ACCME is the body that promulgates all of the rules for achieving and maintaining accreditation for CME providers.

Getting to Know the ACCME

As a consequence of Dr. Kopelow’s visit, I later became a member of the Accreditation Review Committee of the ACCME. The ARC is the committee that reviews all national CME providers for compliance with its Criteria for Accreditation, and provides its recommendations to the Board itself for final accreditation decisions.

For more than 20 years, I have been doing surveys for new and ongoing CME providers for the ISMS and the ACCME. And I have attended many of the annual meetings of the Alliance for Continuing Education in the Health Professions (ACEHP). Hence, I have spoken with many CME planners.

And I still help in planning CME for the Kankakee County Medical Society and for a private education company that creates internet and print-based CME.

Needless to say, I have seen many changes in the CME world over the years. I have witnessed the consolidation among CME providers as they attempt to reduce costs and staffing needs.

CME Providers Give Up

I have seen providers simply exit the CME “business” because of increasing paperwork requirements and seemingly more stringent accreditation requirements. Some of these new requirements resulted from reports that CME credit was allegedly being offered for what seemed to be vacations at ski resorts and tropical islands.

Many state medical societies have seen a drastic reduction in intrastate accredited CME providers. From 2008 until 2017, the number of state accredited providers dropped from about 1,600 to under 1,200. The number of hours of instruction has also declined over the past decade.

Interestingly, the hours of instruction by national accredited providers has remained fairly stable.

In spite of these changes, there is an ongoing need for CME. Most states have requirements for their physicians to participate in accredited continuing education.

Physicians are committed to lifelong learning. They often prefer to participate in CME through local accredited providers. And they certainly want to obtain American Medical Association Category 1 Credit for their CME participation.

reintroduce your cme program anatomy lecture

Last CME activity before the program closed down.

They also prefer to take advantage of local, low-cost education that is relevant to their practices.

And, in spite of its need to “tighten-up” the planning process (by ensuring that proper adult learning principles are applied and commercial influences are avoided), in my opinion the ACCME is committed to helping its CME providers more easily meet its requirements. For example, it has eliminated requirements that were redundant.

Reintroduce Your CME Program

I am writing today to encourage those of you that have abandoned your CME program to return to CME. And to suggest that if you have never been accredited to grant CME credit, now may be the right time to do so.

reintroduce your continuing medical education program classroom

The lecture hall is ready to go.

I offer the following reasons to encourage you to jump back into CME. These reasons apply to hospitals and large medical groups, primarily.

Keep in mind, too, that other groups of professionals, including nurse practitioners, physician assistants, and pharmacists, can benefit from these activities.

Let me start by defining some terms:

  • A lecture, online educational session, conference, symposium, series of regularly series, etc., will all be referred to as an activity (rather than a program).
  • The accredited entity that grants AMA (American Medical Association) credit is called the provider.
  • The CME program is the structure, policies and procedures that produces activities by the provider for its audience.

One more thing: this entire article reflects my own thoughts and opinions. In no way do I represent the ACCME or its policies or opinions.

Without further ado…

Top 25 Reasons to Get Back Into CME

reintroduce your cme program its easy

It's not as difficult as it used to be…

  1. There are more resources and support than ever. Between the ACCME itself and organizations like the Alliance for Continuing Education in the Health Professions (ACEHP), many state medical associations, and state and regional chapters of the ACEHP, there is plenty of help to start and run a CME program.
  2. There are more educational formats than ever. As a surveyor, I have seen every imaginable format for CME. Live lectures, conferences and national meetings are still popular. But you can use “enduring materials” such as written monographs and journal-based CME. There are also multiple forms of Internet-based activities from live activities to archived courses. I've even seen providers use Google Hangouts to offer valid CME activities.
  3. It does not have to be complicated. If properly planned and designed, a CME program need not be overly complicated or expensive to maintain. Many hospitals design their programs to be able to grant credit for regularly scheduled series (RSS) that they wish to hold anyway:
    • grand rounds
    • tumor board
    • quality committees
    • patient safety committees
    • lung nodule clinics
    • any similar meeting in which clinical information and educational content is included, as long as it meets the definition of CME and the planning requirements.

reintroduce your cme program happiness

Patient Benefits

  1. You will achieve better patient outcomes. This is the ultimate goal of effective CME. There is good evidence that participation in CME enhances physicians' care and produces improvements in outcome for patients, especially if it is integrated with QI efforts. As I discussed in Benefits of CME/QI Integration, not only can QI be integrated into your CME planning, using QI data for needs assessment and evaluation is one of the best ways to apply your CME resources. Well designed and utilized CME helps elevate the competency of a medical group or hospital medical staff.
  2. New medical technologies, services and medications can be introduced. A great way to introduce new equipment and technologies that are underutilized is through a CME activity. There are countless examples of the slow adoption of new technologies and protocols. For example, screening for CAD in heart failure patients is still underutilized, as is the use of ICDs after acute myocardial infarction in older patients. Ideally, this will be part of a concerted plan to develop indications, contraindications and proper referrals for new techniques.
  3. Patients expect it. Patients expect their physicians to interact with experts and to continuously maintain current knowledge in their specialties. Consumers are attracted to healthcare organizations that demonstrate a commitment to using the latest technologies and systems of care.
reintroduce your cme program cleveland clinic

Cleveland Clinic Miller Family Pavilion

Organizational Benefits – Improved Quality, Image and Referrals

  1. Producing CME can enhance your image to referral physicians and institutions. If your organization promotes its educational activities to local, regional or national audiences, and especially if you feature your physician faculty, the organization becomes known as a center of education and learning.
  2. Physicians can be featured and promoted.* Medical and surgical specialists often use cutting-edge technologies that referring physicians are not aware of. When experts present evidence-based protocols to primary care physicians, they generate more (appropriate) referrals for the specialist.*
  3. Hospital length of stay can be reduced. Hospital LOS is a measure of quality and care coordination. Developing educational activities that support care management can help reduce LOS. This will reduce costs and meet patients' desire to return home as soon as possible.
  4. CME can help reduce readmission rates. High readmission rates result in penalties to hospitals under  the Hospital Readmissions Reduction Program. Content that focuses on care coordination, better communication with patients, medication reconciliation and prompt office follow-up are some of the topics appropriate to such efforts.
  5. Providing CME demonstrates a commitment to lifelong learning. Lifelong learning is important to all participants in healthcare, from support services, to nursing, physicians and executive leadership. Market the organization as a center for learning to board members, the community and other stakeholders.
  6. It demonstrates commitment to physician well-being.* If the organization uses CME to address psychosocial issues, burnout, or even improving productivity and patient flow, it will be seen as more concerned about its physicians. This creates good will.
  7. CME can be used to address organizational strategic goals.* This is often overlooked. But once your executive team has identified strategic goals for the coming year(s), CME activities can be developed and coordinated to help support the goals. This is one great way to further communicate the strategic vision of your organization to its physician stakeholders.

Organizational Benefits – Improved Teams

  1. Multidisciplinary activities promote more effective teams and collaboration.* By developing educational activities that involve whole teams, such teams can be made more collaborative and effective. Some activities might address teamwork directly. Others might present clinical topics, but with a focus on the unique role of each of the disciplines. A good example is the kind of training that occurs an Advanced Cardiac Life Support (ACLS) courses.
  2. CME can promote the (desired) organizational culture.* This requires executive leadership to be involved in planning. Then as activities are developed, attention to desired the mission and vision of the organizations can be woven into the CME planning process.
  3. Physician engagement will be improved. As discussed previously, physician engagement is a problem at many institutions. It has numerous negative consequences for the physicians and their employers. Properly planned and implemented CME can be used to encourage teamwork and a focus on quality improvement. These are issues that physicians are passionate about.
  4. You can improve physician productivity.* When engagement is better, physicians are more passionate about, and involved in, their work. This leads to more energy, more ambition and higher productivity.
  5. Turnover in staff can be reduced using CME.** By participating in CME as a team, a shared sense of mission can be instilled in the participants. This results in more cohesive, productive teams. For this to work, the CME enterprise must focus a significant part of its efforts on multidisciplinary team education.

In the next section, I list some of the direct benefits to practicing physicians. Keep in mind that any benefit to physicians will also accrue to medical groups or hospitals trying to attract physicians, and will often benefit patients.

reasons to reintroduce your cme program for physicians

Physician Benefits

  1. Providing CME meets physician expectations. When asked, physicians consistently indicate that they want local sources of CME and expect their employers/hospitals to provide it for them. It is a benefit that will attract physicians to your medical group or health system. Most physicians believe that investment in education demonstrates an investment in them.
  2. Local CME reduces the cost of education for physicians. Continuing education can be costly for the participant, whether involving travel or registration fees. Physicians appreciate being able to obtain required educational credits at a low or nominal cost.
  3. Live activities promote interaction between colleagues. If planned appropriately, live CME activities can foster interaction among participants that builds relationships and collegiality. Working together through participative CME encourages better coordination of care outside of the “classroom.”
  4. It's an opportunity to provide mentorship to young physicians.* Presenters, lecturers, and authors of CME content can serve as formal or informal mentors. Such mentors can support participants and develop long-term relationships with those involved.
  5. You can address non-clinical aspects such as professionalism, communication, process improvement, and self-care.* Most of us have been involved in organization that have pockets of disruptive behavior, poor communication, and growing burnout in its professionals. CME can be used to address those topics directly, or can tackle it more tangentially while addressing patient care issues.
  6. Local CME will improve interaction between medical students, residents, fellows and practicing physicians (what ACCME calls the “medical education continuum”).* By creating activities that involve physicians at all stages of their careers, faculty can model best practices and develop life long relationships. Involving all levels of learners provides mentoring for the younger members, and a feeling of continuity in the more senior members.
  7. Regular interactive CME can improve morale, increase physician loyalty, and reduce burnout.* Anything that enhances inter-professional teamwork, networking, goal setting and deeper engagement can combat burnout. When physicians believe that their needs are being addressed, and work in teams on meaningful projects, loyalty improves.

Its Time to Reintroduce Your CME Program

There is no more rewarding endeavor than providing a service that helps physicians, improves teamwork, promotes the workplace and improves patients' lives. That's what CME can do when well-planned and implemented with pride.

Next Steps

Follow these steps to restart your CME program:

  1. Survey your physicians to assess their interest.
  2. If there is interest, get someone from your finance department to help you put together a pro forma. Realistically assess the costs of running a bare bones program that will provide at least one monthly activity, including the costs of initial and ongoing accreditation.
  3. Present a proposal to the CEO or executive team of your organization to form a team to investigate the feasibility of starting a CME program. Don't forget to include the benefits listed in this post when making your case!
  4. If you get the approval to proceed, start by accessing the resources of the ACCME and the ACEHP.

I welcome your comments and questions. And I am happy to assist in any way I can, if you decide to proceed.

John Jurica @ Vital Physician Executive


*These reasons are taken from commentary published by Graham T. McMahon, MD, MMSc, President and CEO, ACCME, that can be downloaded by following this link:

The Leadership Case for Investing in Continuing Professional Development

**From a recent report on interprofessional education titled: By the Team for the Team: Evolving Interprofessional Continuing Education for Optimal Patient Care


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Physician Leaders: Four Reasons to Seek a Business Degree https://nonclinicalphysicians.com/four-reasons-business-degree-john-jurica/ https://nonclinicalphysicians.com/four-reasons-business-degree-john-jurica/#respond Sun, 25 Sep 2016 16:39:33 +0000 http://nonclinical.buzzmybrand.net/?p=448 A common question arises when considering a career change to a non-clinical position. If you're seeking work as an administrator, you may be thinking: “Will I need a business degree?”. It seems that more physician leaders have an MBA, MHA, MMM or MPH (an MPH is not actually a business degree, but a significant number of [...]

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A common question arises when considering a career change to a non-clinical position. If you're seeking work as an administrator, you may be thinking: “Will I need a business degree?”.

business degree

It seems that more physician leaders have an MBA, MHA, MMM or MPH (an MPH is not actually a business degree, but a significant number of physician executives seem to have one). A business or management degree is definitely not a requirement for a career as a physician executive. There are many very successful physicians, including numerous CEOs, working in hospitals, insurance companies, medical groups and not-for-profit organizations.

If you have not already graduated from one of the 65 joint MD/MBA programs (referenced here) then you will likely consider obtaining it or a similar degree after completing residency. Pursuing such a degree is a big commitment. The costs will run into the tens of thousands of dollars. It will require thousands of hours of study and preparation, and up to a three-year commitment to complete.

I believe it should seriously be considered, however. Here are four reasons to pursue such a degree.

1. Demonstrate Your Commitment

This is may be the least important reason to pursue a degree. But when making a shift to a new career, it is sometimes necessary to demonstrate that it is not a passing whim.

This is especially true if you are trying to obtain an administrative position at your home hospital, or in your home town at a new organization. Your peers may need evidence that your interests and skills have evolved in order to take you seriously.

2. Differentiate Yourself

You may have taken a leadership role and handled several projects. You demonstrated your ability to lead and manage. Now you are interviewing for a position as a full-time administrator. You may well find yourself competing with several other qualified candidates.

All things being equal (experience, expertise, communication skills, etc.), the candidate with the degree is more likely to be hired.

winner

3. A Business Degree May Be Required

Sometimes the employer will often not mention any degree requirements beyond the medical degree and board certification. Many employers will list a preference for candidates with a master's degree in business or healthcare administration.

Although still uncommon, some larger systems require applicants to have that management degree. And, I have even seen a few postings list a CPE (Certified Physician Executive) as a preferred qualification.

4. Different Perspective and Enhanced Skills

This is really the most important issue. Sure, you may have participated in educational offerings (through specialty societies, the American Association for Physician Leadership, the Advisory Board, the American Hospital Association, or the American College of Healthcare Executives, etc.).

But participation and immersion in a management degree program will provide:

  • more depth of study,
  • ongoing exposure to faculty,
  • development of problem solving and project planning skills, and
  • more practice working in teams.

I have witnessed a transformation in colleagues who have completed a business degree. They have better mastery of the business aspects of healthcare. They are better managers and leaders. And they display more confidence, in general.

Additional Resources

As I was finishing up my research on this topic, I came a cross a very insightful blog post by Dr. Paul E. Shannon at “beyondclinical's Blog”. In addition to the author's thoughts, there are several interesting comments that you may find thought-provoking.

I am very interested in your experience with this issue.

  • Have you completed a degree program during your quest to move from a clinical into an administrative career?
  • Has it been worthwhile?
  • I am thinking of putting together a list of MBA, MHA and MMM programs – would that be of use to you?

Comment below or email me at john.jurica.md@gmail.com.

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